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Your Tech Support, Anytime, Anywhere
Hey there! Excited to share that we’re rolling out our totally free, super secure, 4-tier IT helpdesk support for you or your business. Whether you’re working solo or running a company, we’ve got your back with tech support that’s just a click away.
Why You’ll Love Our Helpdesk:
- Secure and Private: Your chats with us are locked down with 128-bit encryption, thanks to Cloudflare’s SSL magic. Plus, we keep those annoying DDoS attacks at bay with our top-notch firewall protection.
- Quick to Respond: We aim to get back to you in 5 minutes or less, depending on how busy we are. But trust us, we’re always here for you.
- Unlimited Help Requests: Got a lot of questions? No problem! Send as many tickets as you need (just try not to send the same one over and over).
- Live Chat: Spot the green chat bubble on the bottom right of your screen? Click it and you’re instantly chatting with a tech expert. It’s like having a tech buddy, always ready to help.
- Choose Your Support Level: From quick fixes to deep dives into tricky tech issues, our multi-level support system ensures you get the help you need, exactly when you need it.
Here’s What We Offer:
Local and Online Tech Support: Whether you’re in Milton, Ontario, or anywhere else, we’re here to help with all your tech needs. Our blend of phone, online, and chat support means we’re always within reach. Plus, our community forums are a great place to swap tips and tricks with fellow tech enthusiasts.
Why Outsource Tech Support? In a world that never sleeps, tech issues don’t either. Our around-the-clock support ensures you’re never left hanging. By focusing on what we do best, we keep your tech running smoothly while you get on with your day (or night).
Our Tiered Approach to Tech Support:
- Level 1 (L1) Support: The frontline heroes. They tackle common questions like password resets and software installs, solving most issues on the spot.
- Level 2 (L2) Support: When things get a bit more complicated, our L2 team steps in with their tech wizardry to troubleshoot and solve tougher problems.
- Level 3 (L3) Support: The tech gurus. They handle the most challenging issues, sometimes bringing in product developers to find the perfect fix.
- And if we really need to go the extra mile, we’ve got a network of partners for Level 4 support, ensuring no problem is too big or too tricky for us to tackle.
Tech Support in a Nutshell:
Think of us as your go-to for solving tech puzzles over the phone, online, or via chat. We’re here to make tech support easy, efficient, and effective, with a personal touch. Whether it’s keeping your business running smoothly or just making sure your home setup is on point, we’re your tech team on standby.
So, why wait? Get in touch today and let’s make tech troubles a thing of the past!
128-bit Encryption
What Does 128-Bit Encryption Mean?
128-bit encryption is a data/file encryption technique that uses a 128-bit key to encrypt and decrypt data or files.
It is one of the most secure encryption methods used in most modern encryption algorithms and technologies. 128-bit encryption is considered to be logically unbreakable.
128-Bit Encryption
128-bit encryption primarily refers to the length of the encryption or decryption key. It is considered secure because it would take massive computation and virtually thousands of years to be cracked. For example, it would take 2128 different combinations to break the encryption key, which is out of reach for even the most powerful computers.
128-bit encryption is implemented in most network/Internet communications technologies such as in web browsers and websites. The Advanced Encryption Standard (AES) is a popular encryption algorithm that supports 128-bit encryption.
Although 128-bit encryption is considered unbreakable, some computational models and theories are expected to break or compete it in years to come.
MiltonMarketing.com WordPress FREE Premium plan **
E-Commerce (optional)
Our web experts will install, configure, and setup your on-line e-commerce store. Including products (up to 100), photos, descriptions, options, shipping options, etc.
Shoppify – Shopify is an e-commerce platform that allows individuals and businesses to create their own online stores. It provides a range of tools and features to help users manage their online sales, including website design, shopping cart technology, payment processing, and inventory management.
One of the main advantages of Shopify is its user-friendly interface, making it accessible for people with little to no technical expertise in website development. It’s also highly customizable, allowing users to choose from a variety of templates and to modify them according to their needs. Additionally, Shopify integrates with various third-party apps and services, which can help extend the functionality of the online store.
Shopify operates on a subscription model, offering various plans to cater to different business sizes and needs. This includes options for small businesses just starting out, as well as more comprehensive solutions for larger enterprises.
WooCommerce –WooCommerce is an open-source e-commerce plugin for WordPress, designed for small to large-sized online merchants using WordPress. Launched in 2011, WooCommerce quickly became popular due to its simplicity to install and customize and the market position of WordPress as a content management system.
Key features of WooCommerce include:
1. Integration with WordPress: Being a WordPress plugin, it integrates seamlessly with your existing WordPress site, turning it into a fully functional e-commerce store.
2. Customizability: WooCommerce is highly customizable. There are numerous themes and plugins available, both free and paid, that allow you to customize the look, feel, and functionality of your store.
3. Product Management: It offers extensive options for managing your products, including various types of products (physical, digital, subscriptions, etc.), inventory management, and flexible pricing options.
4. Order Management: WooCommerce provides tools for managing customer orders and shipping, including automated emails, order tracking, and customer account area.
5. Payment Gateways: It supports a variety of payment gateways out of the box, including PayPal, credit cards, and direct bank transfer. More gateways can be added through extensions.
6. Extensions and Plugins: There’s a large ecosystem of plugins and extensions, which means you can add a lot of additional functionalities to your store, such as SEO tools, analytics, marketing integrations, and more.
7. Community and Support: Being open-source and widely used, WooCommerce has a strong community of developers and users. There’s a wealth of tutorials, forums, and third-party support options available.
WooCommerce is particularly well-suited for users who are already familiar with WordPress. If you’re running a blog on WordPress and considering adding an e-commerce component, WooCommerce can be a natural choice due to its integration capabilities. Given your interest in computers and running a blog at miltonmarketing.com, WooCommerce could be a valuable tool for you to explore either for personal use or as a topic for your blog, especially if your site is powered by WordPress.
BigCommerce – Construct an aesthetically pleasing online store utilizing top-tier eCommerce themes and templates in the industry. Our platform offers an unparalleled array of built-in tools, designed to minimize costs and facilitate business growth. Experience the benefits of AMP-enabled stores, scalable data reporting, and seamless integration. With our solution, you have complete ownership and control over your data.
Easy Digital Downloads – Efficiently Market Digital Products Using WordPress. Our platform simplifies the sale of various digital items, including eBooks, WordPress plugins, PDF files, and more. Easy Digital Downloads offers a user-friendly interface and is available at no cost. Begin your journey with us today and enhance your digital product sales experience.
PayPal – PayPal Payments Pro offers a comprehensive payment solution, enabling the acceptance of credit cards, PayPal Credit, and PayPal transactions. This fully customizable platform seamlessly integrates with your shopping cart and provides accessible APIs. It also supports phone-based credit card payments and online invoicing. Additionally, we offer a complimentary Donation button option.
Interac e-transfer – Send Money Anytime, Anywhere. Interac e-Transfer: Easy. Fast. Secure.
Square –Square is a financial services and mobile payment company that offers a wide range of products and services for both individual and business use. For online payments, Square provides several key features:
1. Payment Processing: Square enables businesses to accept online payments through various methods, including credit and debit cards, Square gift cards, Apple Pay, and Google Pay.
2. E-commerce Integration: It can be integrated with popular e-commerce platforms, facilitating easy payments on websites built with tools like WooCommerce, Wix, and others.
3. Invoicing: Square offers the capability to create and send invoices directly to customers, who can then make payments online.
4. Virtual Terminal: This feature allows for the manual entry of payment details on a computer, suitable for phone or mail orders.
5. Security: Square implements robust security measures, including encryption and fraud monitoring, to protect sensitive payment information.
6. Developer Tools: For more tailored solutions, Square provides APIs for developers to create custom online payment systems.
7. No Monthly Fees: Typically, Square charges per transaction rather than a monthly subscription, making it a cost-effective option for many small businesses and entrepreneurs.
Square’s solutions are designed to be user-friendly and cater to various business types, particularly beneficial for small to medium-sized businesses. Its integration with other business tools and straightforward pricing model have made it a popular choice for online payment handling.
Theme maintenance (optional)
Maintaining a WordPress theme is essential, yet it can often be a time-intensive and complex task, especially when it involves code modifications. Our aim is to make this process as smooth and user-friendly as possible.
Let our experts handle it for you. Learn More…
WordPress development (optional)
Looking to install a WordPress plugin or modify your configuration file? We’re here to assist you through every step, ensuring a smooth and hassle-free experience.
We got it covered. ? Learn More…
Database management (optional)
Dealing with permalinks, optimizing MySQL, and correcting connection strings can be challenging tasks. We’re here to make these processes more manageable and less daunting for you.
We can do it for you. Learn More…
Website evaluation (optional)
Ensuring your site is indexed on Google and optimizing your pages can sometimes be perplexing. Luckily, our team of experts is ready to handle all your SEO needs, simplifying the process for you… Learn More…
Administrative updates (optional)
Allow us to take care of the tedious tasks such as optimizing your images using Adobe, WordPress JetPack, or Smush Pro, and setting up redirects. This frees you up to concentrate on managing and growing your business. Learn More…
WordPress Core (optional)
Encountering issues with your WordPress installation or other core challenges? Our team of skilled WordPress developers is here to provide the expert assistance you need. Learn More…
Cache – Hosting & Domain Name
We handle the setup and installation of your hosting and domain name at www.yourdomainname.com. Additionally, we’ll configure your personalized email address, [email protected], on your devices.
For enhanced security and authenticity, we install and set up an SSL certificate from CloudFlare or your chosen SSL on your website.
Moreover, we are equipped to install and configure any of the following WordPress caches, or any CDN/cache you prefer:
Our experts can assist you with the following:
1. Choosing the Right Theme: Beginners often struggle with selecting a theme that is both visually appealing and functionally suitable for their needs.
2. Plugin Management: Overloading a site with too many plugins or using incompatible ones can lead to performance issues and security vulnerabilities.
3. Security Concerns: Overlooking basic security measures like regular updates, strong passwords, and security plugins is a common issue.
4. SEO Optimization: Many beginners are not familiar with SEO best practices, impacting their site’s visibility on search engines.
5. Website Speed and Performance: Beginners might not know how to optimize site speed, which is crucial for user experience and SEO.
6. Backup and Restore: Failing to regularly backup their website can leave beginners vulnerable to data loss.
7. Content Management: New users often struggle with organizing content, using categories and tags effectively, and maintaining a consistent posting schedule.
8. Customization Limitations: Beginners may have difficulty customizing themes and plugins due to limited technical skills.
9. Updating WordPress, Themes, and Plugins: Not regularly updating can lead to security issues, but beginners might fear updates could break their site.
10. Understanding Analytics: Overlooking the importance of web analytics is common, yet it’s crucial for understanding audience behavior and site performance.
11. Mobile Optimization: Many beginners do not optimize their site for mobile users, which can negatively impact user experience and SEO.
12. Image Optimization: Beginners often upload large images that slow down their site, not realizing the importance of image optimization.
13. Handling Comments and Spam: Managing comments and filtering out spam can be challenging for new users.
14. SSL Certificate Installation: Beginners might be unaware of the importance of installing an SSL certificate for security and SEO.
15. Website Navigation: Designing a user-friendly navigation menu can be tricky for beginners, affecting the site’s usability.
16. Page Builder Usage: Beginners often have difficulty understanding and effectively using page builders for site design.
17. Post Formatting: New users may struggle with formatting posts in an attractive and readable manner.
18. Integrating Social Media: Effectively integrating social media platforms with a WordPress site can be a challenge.
19. Email Marketing Integration: Setting up and managing email subscriptions and marketing campaigns is often a complex task for beginners.
20. Multilingual and Localization Support: Creating a multilingual website or localizing content can be daunting for those new to WordPress.
Each of these areas represents a learning curve for beginners, but they also offer opportunities for growth and improvement in managing and optimizing a WordPress site.
Our techs support you every step of the way. You focus on your business.
Click the limited time link above for a free website with a back link to our site on all your footer pages.
Starting at $50 CDN per month (temporarily not accepting monthly customers. Until further notice.)
Theme Maintenance:
Make sure your site looks great. With the WordPress Premium plan we offer 100% support from any of the categories below.
Install, change or update a theme for your website – Digital Marketing Solutions, Free Website & SEO Strategies
Install and activate one custom theme, purchased theme or theme from the WordPress Theme Catalog
If you purchase the yearly payment WordPress Premium package we will buy you a theme of your choice (max $120 CDN value)
Update any number of installed themes to the current live release of theme using WordPress Dashboard-If none are specified, we will update the currently active theme
Manually update one theme-Example: A specific version provided to us by uploading it to the hosting account
Configure theme based on your business specifications.
Modify a theme look to be customized and more branded to you or your business.
Troubleshoot and fix theme errors for your WordPress website – Digital Marketing Solutions, Free Website & SEO Strategies
Enable logs and/or WordPress debug mode to diagnose the issue
Attempt to resolve the issue if the website or logs reveal errors
Create and activate a child theme
Create and activate a child theme.
Customize a theme for your WordPress website.
Modify one of the following for a theme: – Header – Sidebar – CSS – Background – Menu – Add google analytics code – Change layout or options not available in the themes GUI setup. We will get the requirements from you and we will handle the code, implementation, and continued maintenance. You focus on your business.
WordPress Development:
Get your site’s back-end squared away right. The WordPress Premium offers support from any of the categories below.
Install a comment system
- Install the Disqus comment system plugin
- Instructions provided to import comments from standard WordPress system or we can do it for you
- Setup/Configure Akismet spam protection
Install, activate or update a Plugin
- Install and activate custom plugins, purchased plugins or plugins from the WordPress catalog
- Update any number of installed plugin(s) to the current live release using WordPress Dashboard-You must specify which plugin(s) to update.
- Manually update a plugin-Example: A specific version provided to us by uploading it to the hosting account
- Modify or change a plugin to do what you want.
Troubleshoot and fix WordPress plugin issues
- Enable logs and/or WordPress debug mode to diagnose the issue.
- Attempt to resolve the issue if the website or logs reveal a plugin related error, WordPress related error, or server errors.
Config file changes
- Enable a specified PHP module installed on the Hosting
- Modify the value of a PHP setting
- Enable or disable debug mode
- Disable wp_cache
- Generate WordPress configuration file Authentication Keys
- Remove the FTP prompt when installing or updating a plugin
Troubleshoot and fix a contact form issue
A php.ini, web.config, or .htaccess will be edited or created based on the request.
Administrative Updates:
About Us and what we offer: We can do the admin work you don’t want to do. WordPress Premium plan offers support from any of the categories below.
Optimize Images
Reduce the load time of a site by reducing the size of images without affecting their quality (image optimization can speed up websites up-to 50-60%)
Add a favicon
Add a Favicon using the provided image
Convert image to proper format
Set up WordPress redirects
Configure redirects – Note: You must specify which redirect(s) are needed
When you change a post name we can handle the redirect for you so your visitors don’t get 404 page not found errors.
Preventing WordPress comment spam
Install comment spam prevention plugin. We will install Akismet, however, you may choose whatever you like.
Install Google recaptcha to prevent bots, spam, or malicious attacks.
Modify discussion settings
Examples: – Add requested items to comment blacklist – Disable comments for the entire site – Disable trackbacks for the entire site –Disable comments on old posts –Limit number of links in comments – Remove all comments, either active or pending, upon request – Disable comments or trackback on individual pages – Disable external comment requests
Miscellaneous
WordPress Core:
Optimize your WordPress experience with our Premium Support. We offer assistance in the following areas:
Professional WordPress Installation
Diagnosis and Resolution of WordPress Core File Issues
Upgrading to the Latest WordPress Version
Effective Solutions for the White Screen of Death (References: 1, 2, 3)
Resolving 500 Internal Server Error Issues (References: 1, 2, 3)
Logging and Addressing Errors: Console or Backend Analysis with Recommended Optimizations and Fixes
As we know many other issues can kreep up later. We have your back.
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